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02 — Biography & Capabilities

Herald Ago

Result-driven Digital Product Designer & UX Engineer with an MSc in IT (Web Communication Design) and a track record of shipping human-centred digital products across B2C, public services, and complex enterprise workflows.

Herald Ago

Herald Ago

MSc in IT · Product Designer & Design Engineer

Padova, Italy & Denmark · Open to Remote & Onsite Roles

Toolbox & Stack

FigmaReactNext.jsTypeScriptTailwind CSSFramer MotionClaude AILovableUsability TestingISO 9241-210WCAG 2.2 AAInformation Architecture

Languages

ItalianNative
AlbanianNative
EnglishC1 · Professional

Certifications

Google UX Design Professional Certificate

Coursera / Google

Core Competencies

UX Research & Strategy95%
UI Design & Prototyping95%
Design Systems (Figma)90%
WCAG 2.2 Accessibility88%
HTML, CSS & React / Next.js85%
AI-Assisted Workflows88%

Professional Experience

Digital Product Designer

Freelance · Remote

Sep 2025 – Present
  • Architected end-to-end user journeys, visual brand identities, and complex digital workflows for diverse client portfolios spanning small businesses, student platforms, and public services.
  • Crafted compelling design narratives from initial moodboards to final delivery, guiding cross-functional stakeholders through complex creative and architectural decisions.
  • Leveraged AI-assisted tooling (Claude, Lovable) and Figma to rapidly prototype data-dense interfaces, accelerating time-to-market while maintaining high visual ambition.

UX/UI Designer

naemt.nu · Odense, Denmark

Feb 2025 – Sep 2025
  • Spearheaded the 0-to-1 UX/UI design and launch of a B2C webshop tailored for the Danish market entry.
  • Established a modular Figma design system and visual identity, aligning product managers and strategy teams around a unified design vision that significantly reduced handoff friction.
  • Translated complex business goals and technical constraints into clear information architecture and interactive user flows under strict timeline and budget parameters.

UX/UI Designer

I Pupi Siciliani · Odense, Denmark

Jan 2024 – Jan 2025
  • Orchestrated the complete digital redesign of the core web platform, translating brand heritage into an intuitive, friction-free web experience.
  • Restructured complex information architecture and user workflows, directly contributing to a +187% YoY net profit increase and +31% gross profit growth.
  • Secured a prestigious 'Byens Bedste' nomination through iterative usability improvements and visual refinements.

UX/UI Designer

Leader Medica · Padua, Italy

Jan 2023 – Jun 2023
  • Designed accessible, scalable UI component libraries and conducted heuristic usability evaluations to enforce visual consistency across all digital touchpoints.
  • Optimized key conversion funnels, contributing directly to a +32% revenue growth.
  • Partnered closely with developers to ensure seamless UI execution and high fidelity across responsive web layouts.

Academic Background

2023 – 2025

Master of Science (MSc) in IT — Web Communication Design

University of Southern Denmark (SDU) · Odense, Denmark

Taught entirely in English. Specializing in interaction design, empirical user research, web technologies, and human-computer interaction (HCI).

2019 – 2022

Bachelor’s Degree in Communication Sciences & Technologies

University of Ferrara (UniFe) · Ferrara, Italy

Focusing on digital media, communication strategy, semiotics, and front-end web fundamentals.