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About Herald Ago

Product designer based in Barcelona. Currently interning at GoCoCo, working on mobile onboarding flows and paywalls for an app with over 1M users.

Herald Ago

Herald Ago

Product Designer

Barcelona, Spain (also Denmark and Italy)

Tools and methods

FigmaSuperwallMicrosoft ClarityDovetailReactNext.jsTypeScriptTailwind CSSWCAG 2.2 AAInformation architecture

Languages

ItalianNative
AlbanianNative
EnglishC1 Professional

Certifications

Google UX Design Professional Certificate

Google

Background

I focus on the intersection of user research, interactive prototyping, and design systems. At GoCoCo, I work on the core onboarding funnel and paywall architecture, using A/B testing and session recordings to validate improvements.

I completed my Master of Science in IT (Web Communication Design) at the University of Southern Denmark, where I studied human-computer interaction, qualitative research, and accessible front-end development. Prior to that, I earned my bachelor's degree in communication sciences at the University of Ferrara.

Professional Experience

Product Design Intern

GoCoCo (Internship) · Barcelona, Spain (Hybrid)

Aug 2026 to Present
  • Design mobile onboarding flows and paywalls in Figma for a health app with over 1M users.
  • Build and test onboarding variants in Superwall to evaluate conversion against existing designs.
  • Track user sessions in Microsoft Clarity to identify drop-off points.
  • Map user journeys and personas using qualitative customer interview data in Dovetail.

Digital Product Designer

Freelance (Freelance) · Remote

Oct 2025 to Present
  • Design web and mobile platforms with a focus on usability, Figma design systems, and brand consistency.
  • Built and maintained accessible web interfaces adhering to WCAG 2.2 AA standards.

UX/UI Designer

næmt.nu (Internship) · Odense, Denmark (Hybrid)

Feb 2025 to Sep 2025
  • Designed an e-commerce platform for 30+ products in Figma and implemented it in WordPress.
  • Conducted usability reviews and translated user requirements into responsive layouts.

User Experience Designer

I Pupi Siciliani (Contract) · Odense, Denmark (Hybrid)

Jan 2024 to Jan 2025
  • Redesigned the restaurant reservation flow and menu architecture based on customer feedback.
  • The platform update contributed to an increase in online bookings and a 31% increase in gross profit year-over-year.
  • The business was nominated for Byens Bedste by Ugeavisen Odense.

Digital Designer

LEADER MEDICA SRL (Full-time) · Padua, Italy (On-site)

Mar 2023 to Jun 2023
  • Created digital assets using Adobe InDesign and Photoshop, maintained company web pages, and supported visual communication.

Academic Background

2023 to 2025

Master of Science in IT, Web Communication Design

University of Southern Denmark (SDU) · Odense, Denmark

Taught in English. Specialization in interaction design, user research, web technologies, and human-computer interaction.

2019 to 2022

Bachelor of Arts in Communication Sciences

University of Ferrara · Ferrara, Italy

Focus on digital media, visual communication, semiotics, and web fundamentals.