Herald Ago
MSc in IT · Digital Product Designer & UX Engineer
Odense, Denmark & Padova, Italy
heraldago1@gmail.com
linkedin.com/in/heraldago
Executive Summary
Result-driven Product Designer & Design Engineer with an MSc in IT from the University of Southern Denmark (SDU). Proven expertise in empirical user research, scalable Figma design systems, WCAG 2.2 AA accessibility engineering, and modern front-end application development (React/Next.js).
Professional Experience
Digital Product Designer — Freelance
Sep 2025 – Present · Remote- Architected end-to-end user journeys, visual brand identities, and complex digital workflows for diverse client portfolios spanning small businesses, student platforms, and public services.
- Crafted compelling design narratives from initial moodboards to final delivery, guiding cross-functional stakeholders through complex creative and architectural decisions.
- Leveraged AI-assisted tooling (Claude, Lovable) and Figma to rapidly prototype data-dense interfaces, accelerating time-to-market while maintaining high visual ambition.
UX/UI Designer — naemt.nu
Feb 2025 – Sep 2025 · Odense, Denmark- Spearheaded the 0-to-1 UX/UI design and launch of a B2C webshop tailored for the Danish market entry.
- Established a modular Figma design system and visual identity, aligning product managers and strategy teams around a unified design vision that significantly reduced handoff friction.
- Translated complex business goals and technical constraints into clear information architecture and interactive user flows under strict timeline and budget parameters.
UX/UI Designer — I Pupi Siciliani
Jan 2024 – Jan 2025 · Odense, Denmark- Orchestrated the complete digital redesign of the core web platform, translating brand heritage into an intuitive, friction-free web experience.
- Restructured complex information architecture and user workflows, directly contributing to a +187% YoY net profit increase and +31% gross profit growth.
- Secured a prestigious 'Byens Bedste' nomination through iterative usability improvements and visual refinements.
UX/UI Designer — Leader Medica
Jan 2023 – Jun 2023 · Padua, Italy- Designed accessible, scalable UI component libraries and conducted heuristic usability evaluations to enforce visual consistency across all digital touchpoints.
- Optimized key conversion funnels, contributing directly to a +32% revenue growth.
- Partnered closely with developers to ensure seamless UI execution and high fidelity across responsive web layouts.
Academic Background
Master of Science (MSc) in IT — Web Communication Design — University of Southern Denmark (SDU)
2023 – 2025 · Odense, DenmarkTaught entirely in English. Specializing in interaction design, empirical user research, web technologies, and human-computer interaction (HCI).
Bachelor’s Degree in Communication Sciences & Technologies — University of Ferrara (UniFe)
2019 – 2022 · Ferrara, ItalyFocusing on digital media, communication strategy, semiotics, and front-end web fundamentals.
Skills & Competencies
UX Research & Strategy95%
UI Design & Prototyping95%
Design Systems (Figma)90%
WCAG 2.2 Accessibility88%
HTML, CSS & React / Next.js85%
AI-Assisted Workflows88%
Languages & Certifications
ItalianNative
AlbanianNative
EnglishC1 · Professional
Google UX Design Professional Certificate
Coursera / Google